Definitions:

We – Learn Football
You/Your/Our – Our Clients

Bookings:

At ‘Learn Football ‘We require you to reserve Your place on our courses by booking online. Go to our website and follow the booking links.

  • Book online at www.learn1to1footballcambridge.com
  • Learn Football : 07960642309

Booking Conditions:

  • All course bookings are subject to availability
  • If you arrive 15 minutes after your session your session will be cancelled
  • Bookings are non-refundable after purchase from Learn Football, unless We are presented with a valid medical certificate declaring the participant unfit to attend.
  • Is Your responsibility to check that You have been enrolled for the correct ‘Learn Football course, and that You are aware of the correct timings of this class.
  • You will be required to notify us of any medical conditions for anyone participating on our courses.
  • You will require a current email address to confirm bookings.
  • We reserve the right to amend any terms and conditions within this document.
  • Payment:

    You must book and pay in full for the course you wish to attend. Once payment is received unless you are contacted by a member of staff you place is confirmed (if for example a new player signed up to an advanced course we would contact you to discuss)There are three ways to pay for Learn Football coaching:

    • By bank transfer (preferred)
    • Over the phone (£2 charge)
    • By card (£2 charge)

    Please note:We do not store credit card details nor do we share customer details with any 3rd parties

    Payment Guarantees:

    Once registered on one of our coaching courses We can guarantee:

    • You are assured of Your place for the duration of the term.
    • The same coach will run Your sessions, unless unavoidable.
    • The appropriate court space and equipment will be provided.
    • The coach will provide a safe learning environment to the best of their ability.
    • Learn Footballwill provide any relevant feedback to clients.

    Cancellation Policy, Group Coaching:

    • VERY IMPORTANT. If coaching is cancelled due to bad weather we do not offer any refunds. We do however offer an alternative that sets our business apart. ‘Learn Football reserve the right to cancel any session that is under subscribed. If this occurs You will receive a full refund.
    • Any session cancelled due to coach unavailability will be made up in the week following the end of the coaching course.
    • Refunds are not permitted if any coaching does not occur due to bad weather.. Coaching will only be cancelled if the weather is deemed to be unsafe
    • ‘Learn Footballwill notify you as soon as possible if a coach is unable to attend a session, and no cover can be sorted.
    • If you are unable to attend a coaching session you will not be entitled to a refund.
    • Bookings are non-refundable after purchase from ‘Learn Football. If We are presented with a valid medical certificate declaring the participant unfit to attend We will provide a credit note.

    Cancellation Policy, Private Coaching:

    • There is no charge to You if more than 24 hours’ notice with a valid medical certificate declaring the participant unfit to attend is given for the cancellation of a private lesson.

    Cancellation/Refund Policy, Schools & Clubs Coaching:

    • ‘Learn Footballreserve the right to cancel any session. If this occurs You will receive a full refund.
    • You will receive a full refund for any session missed due to coach unavailability.
    • Bookings are non-refundable after purchase from ‘Learn Football, unless We are presented with a valid medical certificate declaring the participant unfit to attend.
    • ‘Learn Football will notify You 24 hours in advance if a coach is unable to attend a session, and no cover can be sorted.
    • If you are unable to attend a coaching session you will not be entitled to a refund.

    General Learn FootballPolicies:

    • ‘Learn Football can accept no responsibility for loss, theft or damage to any personal items whilst on our courses.
    • You should wear appropriatesportswear to coaching sessions.
    • You are responsible for arriving on time for each coaching session. It is also Your responsibility to be on time for collecting younger players, and communicating any changes in pick up methods to ‘Learn Football
    • Any aggressive actions (verbal/physical) towards our staff, employees or clients will not be tolerated.
    • We reserve the right to decline access to anyone who does not comply with our policies. You will have no right to a refund in this case.